Congratulations to our January Staff Champion, Nicole!

Nicole has been part of the C.ex Group family for 2.5 years now and consistently delivers great service with a smile! Nicole was nominated by a fellow staff member for an act of excellent customer service, going above and beyond in assisting a customer in our TAB regardless of the outlet closing and her shift finishing.
Nicole also contributed to three exceptional team efforts throughout January, crowning her the overall monthly champion.

Well done Nicole, keep up the great work!


Members, visitors and patrons are invited to nominate a C.ex Group team member for ‘great’ acts of service, as part of the C.ex Champion Rewards Program.

To nominate a staff member and ensure that they are recognised for their efforts, please complete the short form below or alternatively complete a hard copy form next time you visit any of our three venues.



The C.ex Champions Reward Program was rolled out in February 2016 with criteria for points collated at the end of each month and points allocated to employees nominated. Nominations were from customers, peers, managers and secret shoppers.

The winner of our reward program for 2017-2018 was Bradley Frankland, pictured below with Dallas Oxford (HR Coordinator) and John Rafferty (CEO).

In second place was Carolyn Roelofs and in third place Graham Robertson (pictured below)

Management are thrilled the Champions Reward program has been such a success and look forward to continuing it in the coming years.

We wish to extend a huge CONGRATULATIONS to all of our staff at C.ex Woolgoolga, C.ex Urunga and C.ex Coffs, you all make the C.ex Group a success with your outstanding customer service.

If you’re visiting one of our Clubs and receive great customer service then please take the time to nominate that staff member/or team members. You can find nomination forms at any reception or ask at your service point.

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