NOTICE TO CLUB MEMBERS
Monday 23 March 2020
We regret to advise that all C.ex Group venues are temporarily closed in accordance with the Federal and State Government ruling around licensed venues to combat the transmission of COVID-19.
The C.ex Group Board, Management and Staff thank you for your support and we look forward to welcoming you to our venues again in future.
NOTICE TO CLUB MEMBERS
Thursday 19 March 2020
Following on from our initial notice (below) circulated on Monday 16 March, C.ex Group is continuing to closely monitor the situation regarding COVID-19. Our top priority remains the health and safety of our members, guests and employees.
We are working with and adhering to advice from our industry body, ClubsNSW and all Government Departments and have introduced new policies and procedures in order to continue operating safe and compliant venues throughout the COVID-19 outbreak.
Our Clubs have put capacity and seating limitations in place and have adjusted layouts to allow for social distancing, in accordance with the Government’s recent announcement that non-essential gatherings are to be limited to no more than 100 people.
As a result, we are making some alterations to Club operations and trade including the cancellation of ANZAC Day services and proceedings, Prawn Paradise, Heartmovers, GLEE Club and monthly Seniors Shows.
The following ticketed shows have also been postponed; Strassman ‘The Chocolate Diet’, HOLY HOLY, Judith Lucy vs Men and The Robertson Brothers. Ticket holders are advised to hold onto their tickets whilst we work to reschedule the shows. Anyone who is unable to attend the new show dates will be entitled to a full refund.
Whilst we have made some changes to our facilities and services, we want to assure you that we are still open and operating as normal as we possibly can in this disrupted environment. We are in the process of compiling a dedicated takeaway menu which will be published on our website and Facebook page in the coming days.
We will continue to operate in the best interest of our staff, members and the community and we will endeavour to update you as soon as things change. For clarification on any of the above please contact the relevant C.ex Group venue directly, contact information can be found here.
The Board, Management and Staff want to ensure that you can relax and enjoy our facilities during this difficult time.
All the best!
Chief Executive Officer
NOTICE TO CLUB MEMBERS
Monday 16 March 2020
An important update for members, guests and visitors.
As a community-based organisation, we are taking advice on COVID–19 (Coronavirus) seriously, and as a result have implemented the following measures to ensure the safety and well-being of our staff, members, guests and visitors. Our primary concern will be to protect people, ensure our obligations under the Work Health and Safety Act 2011 (NSW) and maintain our duty of care to our staff, and to persons on, or seeking to visit our premises.
All persons who have returned from overseas from midnight Monday 16 March 2020 or been in contact with people who have returned from overseas travel are required by law to self-isolate for a period of 14 days and as a result will not be permitted to enter the Club premises.
All persons whose place of employment, education or socialisation that has been closed due to a confirmed case of COVID-19 are not to enter the Club.
All persons who experience or show signs of flu like symptoms are not to enter the Club. These symptoms may include fever, cough, sore throat, tiredness and shortness of breath.
Persons who are onsite and showing flu like symptoms will be asked to leave the premises.
We encourage all persons who are experiencing flu like symptoms to follow the advice of NSW Health. For more information on COVID-19 visit www.health.nsw.gov.au/coronavirus.
We encourage all staff, members, guests and visitors to practise good hygiene at all times.
The Club has increased signage within the venue to inform staff, members, guests and visitors of good hygiene practices.
The Club’s staff will be discouraged from engaging in personal contact, such as the shaking of hands with fellow staff, members, guests and visitors. Please do not take this in any other way than as a preventative and control measure to help prevent the spread of viruses.
The Club is also instituting frequent sanitisation of “high touch areas” including bathrooms, door handles and buttons.
The Club will continue to monitor the advice of ClubsNSW and implement advice accordingly.
Events, Entertainment and Functions
The COVID-19 situation continues to evolve rapidly. Following advice from the Australian Health Protection Principal Committee (AHPPC) on 13 March 2020 it is recommended that non-essential, organised gatherings be limited to fewer than 500 people.
This includes events such as concerts, sporting fixtures with large crowds, exhibitions and religious celebrations.
While all Australians are encouraged to exercise personal responsibility for social distancing, there are no current restrictions recommended on attending other settings, such as shopping centres, clubs or using public transport.
For non-essential organised gatherings with fewer than 500 attendees, NSW Health recommends that:
• We remind attendees and staff not to attend if they are feeling unwell
• We remind attendees and staff not to attend if they have travelled overseas in the past 14 days
• We ensure emergency management practices are up to date
• We brief staff on how to practise good hygiene and make it easy for staff and attendees to practise good hygiene
• We have adequate hand washing facilities available
NSW Health also offers the following advice for attendees:
• stay home and do not attend if you are feeling unwell
• stay home and do not attend if you have travelled overseas in the past 14 days.
Should the advice from AHPPC change, the Club will update its policy accordingly.
While onsite at the Club, staff, members, guests and visitors are encouraged to practise good personal hygiene including:
• cleaning your hands regularly for at least 20 seconds with soap and water or use an alcohol-based hand rub
• cover your nose and mouth when coughing and sneezing with a tissue or flexed elbow.
We encourage attendees of organised functions and events at the Club to liaise directly with those organisers, rather than the Club.
The Club and its catering contractors are taking our responsibility seriously and have implemented a number of temporary measures at the dining facilities which include:
• Removal of cutlery from all tables. Cutlery will be delivered with your meals.
• Increased sanitation of all work and public spaces.
• Additional staff training.
• Increased use of gloves, including in the acceptance of deliveries.
• Removal of ‘help yourself’ sauce and cutlery stations.
Persons who do not cooperate with our advice in relation to COVID-19 will be asked to leave our premises.
We ask for your complete cooperation and understanding as we continue our commitment to offering a quality-based community hub for all people of our community to enjoy.
The Board, Management and Staff will endeavour to ensure that our Club continues to be a safe place of relaxation, where we can retain some form of normality and enjoyment during this disruption to our life, however, we will continually be monitoring the situation to react to updates and changes as they occur.
If you have any questions, please seek to liaise with our Club’s management as further updates may apply.
Chief Executive Officer